12.6 FAQ index

Last updated on Nov 13, 2026

Setup

01 campaigns

Where does the app live? https://persistiq.com/app (sign-in at persistiq.com/users/sign_in). The old app.persistiq.com host is retired — update bookmarks. See Logging in and the PersistIQ app.

Which mailbox providers can I connect? Google, Microsoft Exchange, Microsoft 365, Yahoo, AOL, GMX, Namecheap, and IMAP. See Connecting a mailbox.

Where do I get an API key? On the Integrations page in settings. See Getting your API key.

Campaigns

How many prospects enter my campaign per day? The Daily Prospect Start rate — default 50. See When prospects get added to a campaign.

Auto vs Manual send? Auto sends automatically when due; Manual holds each email in the Outbox for your approval. See Creating a campaign.

Classic vs Continuous? Classic runs each prospect through once; Continuous cycles prospects. See Creating a campaign.

My campaign stopped sending — why? Check the Outbox, sending window, campaign status, Daily Sending Limit, and mailbox connection. See Emails not sending and Why campaigns pause.

Email behavior

Where does my signature come from? Per mailbox in Settings → Mailbox — not from templates. See Signatures in templates.

What happens when someone clicks the opt-out link? The prospect is marked opted_out and contact stops automatically. See How opt-outs work.

A prospect is on vacation — will we keep emailing them? No: auto-replies pause the campaign for that prospect by default. See The seven default triggers.

Templates

What's the SEVEN SECOND TEST? A built-in readability check — can a prospect grasp your email in seven seconds. See The Seven Second Test.

What are Snippets? Four per-prospect fields for researched personalization lines. See Snippets and custom fields in templates.

Tools

Is Email AI in Gmail the same as Email AI in the app? No — separate surfaces that don't share state. See Email AI vs the web app.

Can I add prospects from LinkedIn? Yes — the Chrome Extension finds emails and adds prospects in one click. See PersistIQ Chrome Extension.

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