Home C11 - Billing & Account 11.2 Managing users and inviting colleagues

11.2 Managing users and inviting colleagues

Last updated on Nov 13, 2026

Inviting a teammate

13 settings personal

  1. Account admins open the user management area in account settings.
  2. Enter the teammate's email address and send the invitation.
  3. They accept via the emailed link and set a password.
  4. They sign in at https://persistiq.com/app.

Setting a new user up for success

A new seat isn't productive until:

  • Their mailbox is connected (Settings → Mailbox) with signature and opt-out statement set.
  • Daily Sending Limit is configured appropriately for the mailbox's age.
  • They've been walked through the Getting Started collection — first campaign, templates, prospect import.

Removing a user

When a teammate leaves: remove their seat, then reassign their prospects and campaigns to active owners so nothing stalls mid-sequence. Check Reporting afterward to confirm nothing is orphaned.

[CONFIRM: exact reassignment mechanics in the current UI]