If you wish to disable syncing of e-mails sent outside of PersistIQ, simply follow the directions below.ย
Begin by accessing the Salesforce integrations page in PersistIQ,
โ
Locate Salesforce and click on the Configure button.
โ
On the left side menu, under "Activities", select "Settings".
Un-select the options for, "You or a teammate emails a prospect outside of Persist IQ" and "A prospect replies to an email unrelated to a PersistIQ campaign."
You are all set.