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How do I disable syncing one-off e-mails?
How do I disable syncing one-off e-mails?

Disable syncing one-off emails in Salesforce

Nick Steeves avatar
Written by Nick Steeves
Updated over a week ago

If you wish to disable syncing of e-mails sent outside of PersistIQ, simply follow the directions below.ย 

Begin by accessing the Salesforce integrations page in PersistIQ,
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Locate Salesforce and click on the Configure button.
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On the left side menu, under "Activities", select "Settings".

Un-select the options for, "You or a teammate emails a prospect outside of Persist IQ" and "A prospect replies to an email unrelated to a PersistIQ campaign."


You are all set.

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