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How do I...?

How do I...?

Learn about the PersistIQ platform and specific features

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60 articles in this collection
Written by Nick Steeves

How do I send emails from the Chrome extension?

Preview, customize and send emails from the extension
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Written by Nick Steeves
Updated over a week ago

Prospect Status

What is a Prospect status and how to create one
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Written by Nick Steeves
Updated over a week ago

How can I mass opt out users?

How to mass opt out users by import
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Written by Nick Steeves
Updated over a week ago

How do I prevent communication with a single prospect going forward?

Opt out a single user to avoid further communication
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Written by Nick Steeves
Updated over a week ago

Using custom images in email templates

How to use a variable to insert a custom image in your email template for each recipient
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Written by Nick Steeves
Updated over a week ago

How can I create a new tag?

How to create tags
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Written by Nick Steeves
Updated over a week ago

Stop processing Emails

Can I stop the emails that are processing?
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Written by Nick Steeves
Updated over a week ago

How can I export a list of my prospects?

Exporting your prospects list
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Written by Nick Steeves
Updated over a week ago

How do I group and organize my prospects?

Use tags, imports, and custom fields to stay organized.
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Written by Nick Steeves
Updated over a week ago

Bulk change prospect status

How to change the status for multiple prospects at once
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Written by Nick Steeves
Updated over a week ago

How do I track email opens for one-off emails sent from Gmail?

See when recipients open your emails for messages you send directly from Gmail.
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Written by Nick Steeves
Updated over a week ago

How can I send a test email?

Can I test emails before they are sent?
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Written by Nick Steeves
Updated over a week ago

How do I update duplicate prospects?

deduplication in advanced settings
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Written by Nick Steeves
Updated over a week ago

How do I disable syncing one-off e-mails?

Disable syncing one-off emails in Salesforce
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Written by Nick Steeves
Updated over a week ago

Enable/disable the unsubscribe or opt-out link in your emails

opt-out link, unsubscribe , enable/disable opt-out
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Written by Nick Steeves
Updated over a week ago

How do I add a different CC ID to each prospect?

Adding multiple CC's to different prospects
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Written by Nick Steeves
Updated over a week ago

How do I CC somebody in an e-mail?

Copy another person on the template
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Written by Nick Steeves
Updated over a week ago

How do I change the start date of my campaign?

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Written by Nick Steeves
Updated over a week ago

How do I change the connected mailbox?

changing mailbox
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Written by Nick Steeves
Updated over a week ago

How do I add a touchpoint into a campaign that's already started?

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Written by Nick Steeves
Updated over a week ago

How do I delete custom variables?

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Written by Nick Steeves
Updated over a week ago

How do I add the same lead to multiple campaigns?

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Written by Nick Steeves
Updated over a week ago

How do I make my touchpoints look like a follow-up email?

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Written by Nick Steeves
Updated over a week ago

How do I filter by my customized fields?

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Written by Nick Steeves
Updated over a week ago

How do I update image attachment links that aren't working?

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Written by Nick Steeves
Updated over a week ago

How do I schedule the campaign step for tomorrow?

Sending emails next day
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Written by Nick Steeves
Updated over a week ago

How do I edit templates?

Editing the master templates, edit the template in the campaign
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Written by Nick Steeves
Updated over a week ago

How do I search for prospects in my prospects table?

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Written by Nick Steeves
Updated over a week ago

How PersistIQ handles Out of Office (OOO) replies

How out of office responders are handled in PersistIQ and how paused prospects work.
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Written by Nick Steeves
Updated over a week ago

How do I create tasks in a campaign?

How to create a task or schedule a call in the campaign sequence
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Written by Nick Steeves
Updated over a week ago

How do I create folders to organize campaigns?

Templates folders
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Written by Nick Steeves
Updated over a week ago

How can I download a list of prospects who opened, unopened, replied, bounced or opted out?

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Written by Nick Steeves
Updated over a week ago

How do I change the opt out status?

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Written by Nick Steeves
Updated over a week ago

How do I remove a prospect from a campaign?

Removing prospect from a campaign
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Written by Nick Steeves
Updated over a week ago

How do I pause a campaign?

What happens when I pause a campaign
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Written by Nick Steeves
Updated over a week ago

How do I turn off open email notifications in Gmail?

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Written by Nick Steeves
Updated over a week ago

How do I update prospect data?

How can I update prospect data
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Written by Nick Steeves
Updated over a week ago

How do I round numbers within custom variables?

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Written by Nick Steeves
Updated over a week ago

Emails, Campaigns, & Templates

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17 articles in this collection
Written by Nick Steeves

Settings & Preferences

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3 articles in this collection
Written by Nick Steeves

Working with Prospects

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2 articles in this collection
Written by Nick Steeves