When you are copying an image address from Dropbox, Box, or Docsend, the images sometimes end in ".png" and will show in an error when attached to a template. You can fix this by adding ?raw=1 to the end of the image address url.

Step 1: Open up a Google Chrome Incognito Window:

Step 2: Paste the image address you copied ending in ".png" into the url bar:

Step 3: After ".png" in the, type "?raw=1" and test this by pressing "Enter" or "Return on your keyboard to make sure the image appears in the incognito window:

Step 4: Once you've checked that the image is working again, go back to your template and add the image address in the URL line for your image, GIF, or video:

Step 5: Next, adjust the display settings of width and height:

Step 6: Click "Ok" once you've finished editing your image:

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