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How PersistIQ handles Out of Office (OOO) replies
How PersistIQ handles Out of Office (OOO) replies

How out of office responders are handled in PersistIQ and how paused prospects work.

Nick Steeves avatar
Written by Nick Steeves
Updated over 4 years ago

Sometimes, when emailing a prospect from a campaign, the person will have an automatic out of office / vacation responder. In these cases, you will receive an email in your inbox, but it is not a reply.

When we see emails like this, we don't mark the prospect as finished or replied. Instead, we pause the prospect.  

You can see paused prospects by navigating to the prospects tab of your campaign. 


At any point, you can resume the prospects in the campaign

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