Sometimes, when emailing a prospect from a campaign, the person will have an automatic out of office / vacation responder. In these cases, you will receive an email in your inbox, but it is not a reply.
When we see emails like this, we don't mark the prospect as finished or replied. Instead, we pause the prospect. ย
You can see paused prospects by navigating to the prospects tab of your campaign.ย
At any point, you can resume the prospects in the campaign