All Collections
FAQs and Troubleshooting
Vulnerability & Bug Reporting
Vulnerability & Bug Reporting
Nick Steeves avatar
Written by Nick Steeves
Updated over a week ago

Please read the following and report vulnerability and bugs to [email protected]. We can provide a gpg key if privacy is preferred.

PersistIQ takes the security and privacy of its systems very seriously. While we support the responsible disclosure of bugs and issues, we hope that you can adhere to following policies.

Disclosure Policy

  • Let us know as soon as possible upon discovery of a potential security issue, and we'll make every effort to quickly resolve the issue.          

  • Provide us a reasonable amount of time to resolve the issue before any disclosure to the public or a third-party.          

  • Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with explicit permission of the account holder.

 We'd like to ask you to refrain from trying:

  • Denial of service

  • Spamming

  • Social engineering (including phishing) of PersistIQ staff or contractors

  • Any physical attempts against PersistIQ property or data center 


Thank you for helping keep PersistIQ and our users safe!





Did this answer your question?